Last updated: May 2026
Overview
This Privacy Policy describes how Katogen ("we," "us," or "our") handles information when you visit our website or use our digital services (including account-based products such as Katogen Engine™ and Katogen Sentinel™ where applicable).
Information we collect
We may collect:
- Contact and account data you provide (for example name, email, company, messages submitted through forms).
- Product usage and technical data needed to operate, secure, and improve our services (for example authentication events, feature usage, and diagnostic logs).
- Payment-related data processed by our payment provider when you purchase paid offerings - we do not store full card numbers on our servers.
How we use information
We use information to provide and improve the site and services, authenticate users, communicate with you, process transactions, detect and prevent abuse or fraud, comply with legal obligations, and analyze aggregate usage trends.
Service providers
We use trusted third-party processors to deliver core functionality - for example hosting and infrastructure, authentication and database services, email delivery, analytics as configured, and payment processing. They are permitted to process data only as needed to perform services for us and in line with their own policies and our agreements.
Cookies and similar technologies
We and our providers may use cookies, local storage, or similar technologies where necessary for security, preferences, and site operation. You can control cookies through your browser settings.
Retention
We retain information for as long as needed to fulfill the purposes described in this policy, comply with law, resolve disputes, and enforce our agreements.
Your choices
Depending on your location and applicable law, you may have rights to access, correct, delete, or export certain personal information, or to object to or restrict certain processing. To make a request, contact us using the link below. We may need to verify your identity before responding.
Children
Our services are not directed to children under 16, and we do not knowingly collect personal information from them.
International transfers
If you access the site from outside the United States, your information may be processed in the United States or other jurisdictions where we or our providers operate.
Changes
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date.
Contact
Privacy questions: Contact us.